action research

3. Characteristics of the Delphi method

Three characteristics unify different versions of Delphi: anonymity, expertise, and iterativity. These characteristics have withstood the upheavals resulting from both technological development and expanding understanding of how knowledge is formed. Each characteristic has, in turn, also been questioned.

2. Steps of the Delphi Process

The Delphi method can be characterized as a query or interview-based research technique in which a guided interaction process is used to gather and develop the knowledge and understanding of a group of experts, about the phenomenon under study. The method emphasizes a structured process that is based on the interaction between the managing researcher (or research team) and the panel of experts. The characteristics of the phenomenon under investigation are peeled away layer by layer, or as said in Delphi, round by round. In survey research, the first round of questioning is also the last, and unlike in Delphi, there is no elevation of the ”subjects” to interaction among themselves in a manner that can be called communal learning. This is also the ultimate aim of the manager, regardless of whether the Delphi process targets consensus or dissensus.

1. The many Purposes of Delphi

For the use of the Delphi method, five distinctly different purposes can be identified. A couple of promising new functions are also being tested. Recognizing the purpose of research or development is essential, as it affects everything else. ”Everything else” refers to differences in objectives, implementations, and role assignments, which will be discussed in later articles of the blog series.

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